● Develop assigned customers from prospect to customer.
● Increase the business share for existing customers.
● Manage proactively customer relationships to maximize customer satisfaction and retention.
● Effectively communicate the unique selling points of the company.
● Represent STARTEAM in a factory audit if required.
● Understand and account for quotations, and negotiate pricing, terms, and conditions.
● Drive new projects successfully from the Request For Quotation (RFQ) stage to mass production.
● Coordinate with CS to ensure timely order processing, production, and shipment.
● Accountable for Quotation, NPI, Item status tracking and corrective actions in case of underperformance, and overdue.
● Collaborate with Internal Teams & other Account /Sales managers globally, and share customer feedback, technical issues, and improvements for better alignment and a higher success rate to win more business globally.
● Provide regular sales forecasts and reports to management.
● Identify new opportunities, market gaps, and competitive advantages. 13.Represent the company at industry trade shows, conferences, and exhibitions to promote the company's products and generate leads.
● Responsible for global/local account management including setting up a regular communication platform between all involved locations with regular meetings.
Account Manager
Shenzhen, China
Full-time
Permanent employee
Job Responsibilities
Job Requirements
● University degree in Sales, Business Administration, or related field.
● Minimum 6 years of work experience in the Sales and PCB industry.
● Profound Know-How of PCB and rich sales experience.
● Strong in organization and priority setting, accurate and efficient with attention to detail and the ability to multi-task.
● Superior communication and interpersonal skills with the ability to effectively work with people at all levels in a multidisciplinary and multicultural environment.
● Superior problem-solving skills to assess and manage complex situations.
● Excellent customer service orientation delivered in a cost-efficient way.
● Strong counseling and negotiation skills and the ability to persuade and influence business partners and peers in critical situations to obtain consensus.
● Able to exhibit a high level of confidentiality, trustfulness, and a high standard of work ethics.
● Able to work independently as well as part of a team in a proactive, self-motivated, and responsible manner.
● Excellent command of spoken and written English.
● Proficient computer skills in Microsoft Office.
● Minimum 6 years of work experience in the Sales and PCB industry.
● Profound Know-How of PCB and rich sales experience.
● Strong in organization and priority setting, accurate and efficient with attention to detail and the ability to multi-task.
● Superior communication and interpersonal skills with the ability to effectively work with people at all levels in a multidisciplinary and multicultural environment.
● Superior problem-solving skills to assess and manage complex situations.
● Excellent customer service orientation delivered in a cost-efficient way.
● Strong counseling and negotiation skills and the ability to persuade and influence business partners and peers in critical situations to obtain consensus.
● Able to exhibit a high level of confidentiality, trustfulness, and a high standard of work ethics.
● Able to work independently as well as part of a team in a proactive, self-motivated, and responsible manner.
● Excellent command of spoken and written English.
● Proficient computer skills in Microsoft Office.
About us
With over 35 years of expertise, STARTEAM GLOBAL is an established PCB manufacturer serving the automotive, industrial, telecommunications, energy, consumer, and medical sectors worldwide.
Our production sites in China, Italy, and Thailand, along with offices in Germany, China, Hong Kong SAR, Italy, and the UK, give us a global footprint to deliver fast, customer-focused solutions — from prototypes to mass production.
We build reliable connections — not only in our products but also within our teams and partnerships. As members of the United Nations Global Compact and EcoVadis-rated for sustainability, we are committed to responsible manufacturing and ethical business practices.
As a proud equal opportunity employer, we celebrate diversity and believe the strongest teams are built on honesty, determination, responsibility, and teamwork.
Join STARTEAM GLOBAL and build a career where your expertise drives innovation, your values shape culture, and your growth is supported every step of the way.
Our production sites in China, Italy, and Thailand, along with offices in Germany, China, Hong Kong SAR, Italy, and the UK, give us a global footprint to deliver fast, customer-focused solutions — from prototypes to mass production.
We build reliable connections — not only in our products but also within our teams and partnerships. As members of the United Nations Global Compact and EcoVadis-rated for sustainability, we are committed to responsible manufacturing and ethical business practices.
As a proud equal opportunity employer, we celebrate diversity and believe the strongest teams are built on honesty, determination, responsibility, and teamwork.
Join STARTEAM GLOBAL and build a career where your expertise drives innovation, your values shape culture, and your growth is supported every step of the way.